- Cancellation Policy
a. Services: If you wish to cancel a service or subscription offered by DashingStars.com, you must follow the specific cancellation instructions provided for that service. Different services may have different cancellation policies, and it is your responsibility to review and understand those policies.
b. Products: If you wish to cancel an order for a physical or digital product from DashingStars.com, please contact our customer support team as soon as possible. Order cancellations are subject to our discretion and may depend on factors such as the status of the order and the nature of the product.
- Refund Policy
a. Services: Refunds for services provided by DashingStars.com will be handled in accordance with the specific refund policy associated with that service. It is your responsibility to review and understand the refund policy before making a purchase or subscribing to a service.
b. Products: Refunds for physical or digital products purchased from DashingStars.com will be considered on a case-by-case basis. To request a refund, please contact our customer support team with your order details and the reason for the refund request. We reserve the right to assess each request and determine whether a refund is appropriate.
- Non-Refundable Items
a. Certain items or services may be non-refundable. This may include, but is not limited to, digital downloads, personalized products, or services that have already been provided or consumed.
- Processing Time for Refunds
a. The processing time for refunds may vary depending on the nature of the refund request and the payment method used for the original purchase. We will make reasonable efforts to process refunds in a timely manner, but please allow for a reasonable processing period.
- Payment Disputes
a. If you believe that you have been charged in error or have a dispute regarding a payment made to DashingStars.com, please contact our customer support team as soon as possible to resolve the issue. Initiating a payment dispute without first contacting us may hinder our ability to provide a satisfactory resolution.
Please note that this cancellation and refund policy applies specifically to DashingStars.com. Different policies may apply to third-party services or products linked or referred to on our website. It is your responsibility to review and understand the cancellation and refund policies of any third-party providers.